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About Dr. Masi

Dr. Dale Masi

President, CEO
MASI Research


Dr. Dale A. Masi

MASI Research Consultants Inc. is celebrating its 30th Anniversary. MASI's first client was IBM and it subsequently has worked with hundreds of private and public, national and international employers in designing, evaluating and training for Employee Assistance Programs. Dr. Dale Masi is president and founder, has authored 16 books on Employee Assistance Programs, lectures internationally and is a Fulbright Scholar.
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Let’s discuss how MASI Research Consultants can provide the strategic EAP services solution you need to compete in today’s global economy.








Welcome to MASI Research Consultants

Masi Research Consultants, Inc. was founded in 1984 by Dr. Dale A. Masi (President / CEO, Professor Emeritus, University of Maryland).

Masi Research Consultants is unique in the EAP profession for providing quality control in the EAP field through a variety of qualitative and quantitative methodologies, including cost benefit studies and clinical reviews. MASI works with EAP vendors in assisting them in the accreditation process.

Masi Research Consultants (MASI) assists organizations, domestically and internationally, with planning, designing and evaluating Employee Assistance Programs (EAPs) and Work/Life programs. MASI helps companies write Requests For Proposals (RFPs) and select appropriate EAP vendors, offering guidance through each part of the process.

EAP Management Services

  1. EAP Evaluation & Consulting
  2. EAP Professional Education Courses & Lectures
  3. EAP Policy and Product Development



Dear Friends and Professional Colleagues:


As I am in the midst of editing the 5th International Employee Assistance Compendium, I received the video below from my author Natalia from Ukraine. Natalia is a psychotherapist in Ukraine and recently delivered a speech at the ESTSS conference, Belfast 2023. She encouraged me to distribute it. She described what it is like to be in the midst of a war and to try and provide help to her people. Rather than wait till the Compendium is published I thought it important to share it with you now.

Please click below to watch Natalia's speech.

Warm regards – Dale


Living in Heroic Trauma - Testimonies from Ukraine.

  Watch the Living in Heroic Trauma Video  

Natalia's speech at the ESTSS conference, Belfast 2023

  Game Changer  

Masi et al’s recent article, Date Game Changer: Current Utilization Figures Inaccurate in January’s issue of the EAPA Journal challenges the traditional method for counting utilization. The article discusses new ground breaking methodology whereby EAPs are more accurately presented.




Glowing Review of Masi’s Recent EAP Book by Dave Sharar in Peer Reviewed Journal

Dave’s review in a recent issue of The Journal of Workplace and Behavioral Health



  Introducing The History of Employee Assistance Programs In The United States - A New Book by Dale A. Masi  


The History of Employee Assistance Programs (EAPs) in the United States provides a comprehensive look at the seventy year history of EAPs.


The first part of the history includes the historical data of the field using as source material social science literature, trade publications, government documents and other relevant sources. The narrative traces the growth of EAPs from occupational social work to occupational alcoholism to the fully matured employee assistance field. It ends with a prospective on the current issues and potential directions of the field.


The second part of the history consists of eight hour-long interviews with pioneers in the field that are also conducted by the author. The videos are online at the University of Maryland Health Science Library, and are available at the link below.

Watch the Videos



  Purchase on Amazon!

Get Free Electronic Version Today!

Download the .pdf today!





The History of Employee Assistance in the U.S. and Canada: Dr. Dale Masi interviews eight key informants

BLOOMINGTON, IL, April 25, 2017 - The Employee Assistance Research Foundation’s (EARF) latest project is designed to address a critical deficiency in the employee assistance/work-life knowledge base – a definitive resource that documents the history and evolution of EAPs. The initial phase of this effort is now complete and available – video interviews with eight key informants focused on the development of EAPs and Work-Life in the U.S. and Canada over the last 50 years. Dr. Dale Masi, a well-known distinguished scholar, Professor Emeritus, and professional consultant in the employee assistance field conducted the interviews in the Media Lab at the University of Maryland, Baltimore. Dr. Masi was assisted by Dr. Jodi Jacobson Frey, Associate Professor and Chair of the EAP sub-specialization at the University of Maryland, Baltimore, School of Social Work.

Dr. Masi’s interviews can be viewed at the Employee Assistance Digital Archive ( housed in the University of Maryland Baltimore’s Health Sciences and Human Services Library. Direct links to the individual interviews are provided below:

Carl Tisone Interview:
Fran Rodgers Interview:
Jim Wrich Interview:
Dale Masi Interview:
John Burke Interview:
Rick Csiernik Interview:
Rita Fridella Interview:
Dave Sharar Interview:




See more news >>


As part of the University of Maryland School of Social Work’s EAP 40th Anniversary Celebration, Dr. Dale Masi was presented with a Lifetime Achievement Award on November 7, 2019 at the Cosmos Club in Washington, DC.  The event, emceed by Professor Jodi Frey, current chair of the EAP Sub-Specialization at the University of Maryland, honored the career of Dr. Masi in acknowledging her creation (and chairmanship)  of the EAP Specialization at the University of Maryland’s School of Social Work, her design and implementation of the Model EAP Program for the Federal Government at the U.S. Department of Health and Human Services, and her invaluable contributions to the field through the publication of such seminal works as Designing Employee Assistance Programs, Evaluating Your EAP and Managed Behavioral Care Program, and the four volumes of the International Employee Assistance Compendium.


Photos from the Award Ceremony:


Dr. Dale Masi's Speech at the Award Ceremony:

  Listen to Dr. Masi's acceptance speech.  
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  EAP Utilization: The EAP Field Doesn’t Do Itself Justice  


A recent article in the Society for Human Resource Management 1 addressed the utilization of employee assistance programs, and quoted an industry consultant as saying that “usage is abysmal. Most companies aren’t communicating their EAPs well. It wouldn’t occur to employees to call.”...

Read Full Article.



MASI RESEARCH CONSULTANTS: PO Box 990268 • 100 Belvidere Street, Suite 4B • Boston, MA 02199 • 617.536.1930 • Email Us
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