PRESENT POSITIONS
- President and CEO, Masi Research Consultants, Inc., November 1984 to Present.
- Professor Emeritus, University of Maryland.
EDUCATION
- PH. D. – Catholic University of America
Master of Social Work – University of Illinois
Bachelor of Science – College of Mt. Saint Vincent - Post Doctoral
Fulbright Senior Specialist – England, 2008
Fulbright Senior Specialist – Japan, 2004
Fulbright Academic Specialist – Hong Kong
Senior Fulbright Scholar – Italy
American Association of University Women – Fellowship to Italy
Malcolm Baldridge – Quality Assurance Training
LICENSURE, CERTIFICATION AND VENDORSHIP
- Licensed Certified Social Worker-C Maryland State License No. 4294
- Maryland State Vendorship No. 04294
- Certified as a Woman-owned Business Enterprise (WBE), Massachusetts State Office of Minority and Women Business Assistance (SOMWBA)
- Certified as a Woman-owned Business Enterprise (WBE), National Women Owners Business Corporation (NWBOC)
EMPLOYMENT EXPERIENCE
- CEO and President, Masi Research Consultants, Inc., November 1984 to Present
- Chief Executive Officer for the development and implementation of professional services for MASI Research Consultants, Inc., including research, design and evaluation of Employee Assistance Programs (EAPs), Drug Free Workplace, AIDS in the workplace, Managed Mental Health (MMH), and Workplace Violence and other related workplace programs for private corporation, public organizations and government agencies. Provides quantitative (cost-effective studies) and qualitative evaluation for EAPs including Peer Panel Review of records.
- Assists employers in designing overseas and domestic EAPs and special programs with EAPs to address unique company needs including services for small companies, female employees, and overseas employee populations.
- Clients have included American Management Association, Apple Computer, Inc., Bristol-Myers Corporation, District of Columbia Government, IBM Corporation, Merrill Lynch & Company, Toyota, the US Postal Service, the US Internal Revenue Service, and the US House of Representatives.
- Maintains consulting staff of interdisciplinary professionals, including psychiatrists, psychologists and social workers.
- Professor (tenured), University of Maryland (Jesse Harris, Dean), August 1980 to August 2004
- Directs Employee Assistance specialization. This includes teaching graduate courses on “Human Services in Industry,” and “Administering Employee Assistance Programs.” Monitors internships at 35 occupational sites including Amtrak, the National Security Agency, Westinghouse Corporation, and the United States Congress EAP. Responsible for securing over $70,000 per year in stipends. Has directed graduate research group each year in EAPs.
- Directs MBA/MSW Specialization. This is a dual degree program between the University of Maryland College of Business and Management and the School of Social Work.
- Program Director, Residential School on EAP Management and Clinical Practice, 1993-2003.
- Directed numerous research projects including 2-year study of Workers Compensation at the National Institutes of Health.
- Has served on the Doctoral Committee, University Senate, Executive Committee, Curriculum Committee, Academic Promotion & Tenure Committee and other academic committees.
- Director, Employee Counseling Services, Office of the Department of Health and Human Services(Thomas McFee, Secretary Assistant Secretary for Personnel), August 1979 to 1984
- Administered the development and implementation of the model Employee Counseling Services Employee Assistance Program (ECS/EAP) for the federal government in the U.S. Department of Health and Human Services (USDHHS) for 150,000 employees.
- Administered ECS program for 16 offices located in 12 major cities in the US with approximately 100 professional staff in these offices. Maintained responsibility for a budget which exceeded $2,000,000.
- Developed and implemented policy guidelines for use by Departmental agencies in the establishment of programs that comply with provisions of Public Law 91-616 and 92-255.
- Developed and implemented a comprehensive 30 month evaluation system to assess program effectiveness related to increased work productivity and decreased health care costs.
- Advised seven consortia across the country sponsored by USDHHS.
- Acted as Project Officer for the following contracts:
- Evaluation of DHHS ECS Program
- The ECS Supervisory Training Package
- The ECS Model for Senior Executive Service
- The ECS Model for Evening and Weekend Alcoholism
- Treatment in the Workplace
- The ECS Model for Indian Health Services
- The ECS Model for Picturephone Co
- Associate Professor (tenured), Boston College Graduate School of Social Work (June Hopps, Dean), 1972 to 1979
- Principal Investigator for the National Institute on Alcohol Abuse and Alcoholism (NIAAA) grants totaling $750,000.
- Developed and administered the first training program in the country for professional social workers in EAPs at Boston College.
- Directed programs in employee assistance at the five sites and managed all activities relating to more than the 2,000 clients seen and the more than 1,000 supervisors trained in the Boston area. Encompassed 51 companies based upon the following contracts from 1972-1979.
- The United States Air Force Hanscom AFB
- Kennedy Federal Building (consortium of federal agencies)
- The cities of Taunton and Brockton, MA (EAP for 19 small companies)
- New England Telephone Company, Boston office (10,000 employees)
- Administrative Responsibilities, Chairwoman, Masters in Social Planning Program, June 1974 to January 1977.
- Administered work of academic program; 7 faculty, 56 students, 2 secretaries.
- Directed program, including admission, awarding of scholarships, field placements.
- Taught the following courses: “Community Organization,” “Social Planning,” “Advanced Community Organization,” “Industrial Social Work,” and “Organizing for Women.”
EXPERT WITNESS
- Exxon-Valdez Case, United States Department of Justice
EEOC v. Exxon Corporation, et al.
Bertram vs. Merit, et al.
Rodriguez v. Collins, et. al.
Wesbecker v. Eli Lilly, Boel Stopher & Graves (Louisville, KY)
Webb, et al v. UAW et al
CONSULTANT EXPERIENCE
RESEARCH AND GRANTS
- Marital/Relationship Issues – An EAP’s Perspective
Warren Shepell, Inc. – 2003, $20,000 - A Study of Managers and Human Resource Professionals’ Opinions on the Employee Assistance and Worklife Program
- United Behavioral Healthcare – September, 2002-May, 2003, $25,000
- Factors that Contribute to Clients’ Utilization of Telephone Information/Consultation and Face-to-Face Information/Consultation
Ceridian Corporation – June, 2003, $22,000 - Outcome Measurements in the Ceridian Lifeworks Clinical OneSource Program Ceridian Corporation – June, 2002, $22,000
- Outcome Measurements for Ceridian’s Lifeworks OneSource Program
Ceridian Corporation – June, 2001, $22,000 - Motivation for the Use of On-line EAP and Work/Life Product
Ceridian Corporation – June, 2000, $22,000 - Outcome Measurements for the Use of On-line EAP and Work/Life Product
Ceridian Corporation – June, 1999, $22,000 - The Impact of Warren Shepell’s Employee Assistance Program on Health Related Costs Warren Shepell, Inc. – 2001, $20,000
- A Survey of Employee Opinions of the Employee Assistance Program
American Management Association – 1998, $10,000 - A Cost Benefit Study of the US Postal Services’ Employee Assistance Programs in Boston and San Diego
United States Postal Service – 1996, $50,000 - Study of Opinions of Employees as to the Ingredients of a Drug-Free Workplace Program With Particular Relevance to Drug Testing
Mobil Oil Corporation – 1995, $60,000 - Drug and Alcohol Training for Families (developed curriculum)
IBM Corporation – 1992, $25,000 - EAP Student Stipends
The University of Maryland – 1990 – present, $600,000 - Principal Investigator,
Faculty Fellow Training Grant, NIAAA/NIDA 5-year grant to train faculty, $550,000. - Principal Investigator
Boston College- 1972-1979, NIAAA grants totaling $1,400,000
AWARDS/SPECIAL RECOGNITION
- University of Maryland School of Social Work Lifetime Achievement Award, 2019
- Ad Laudem Dei Medal for extraordinary achievement in Humanities, Religion, and Education, College of Mount St. Vincent, 2018
- Lifetime Achievement Award, Employee Assistance Program Association, 2012
- Alumna Achievement Award, National Catholic School of Social Service, 2011
- Named NASW Social Work Pioneer
- Distinguished Scholar, National Academies of Practice
- Proclamation of Jefferson County Kentucky Commissioners, Dale Masi Appreciation Day- June 14,200
- AMPART Expert, American Participant Program sponsored by the USIA
- SAMHSA medallion for contribution to the EAP field, 2002
- First International Rhoda G. Sarnat Award (NASW), 1993
- Alumni Award of Distinction from the College of Mt. St. Vincent, 1996
- Dictionary of International Biography, 1993-Present
- Who’s Who: in America, in Finance and Industry, of American Women, among Italian Americans, in Leading American Executives, in Medicine and Healthcare, in the 21st Century –International Who’s Who of Professional and Business Women
- Social Worker of the Year, NASW-DC Chapter, 1990
- EAP Digest Hall of Fame, 1987
- Norfolk State University Eminent Scholar, 1985
- US Department of Health and Human Services Employee Counseling Commendation, 1985
- Third Annual GEICO Public Service Award, Certificate of Merit, 1983
- National Individual ALMACA Achievement Award, 1982
- German Marshall International Fund Award to Vienna, Austria, 1981
- Outstanding Educator for America, 1976
PROFESSIONAL MEMBERSHIPS
- Academy of Certified Social Workers
- The Cosmos Club
- Employee Assistance Association of North America
- Employee Assistance Professionals Association
- Fulbright Association
- Harvard Club
- National Association of Social Workers
- National Speakers Association
- World Affairs Council